Privacy Policy

Effective Date: August 17, 2025

Salbatika ("we", "our", or "us") is the owner and operator of this website and acts as the data controller of your personal information. We are committed to respecting and protecting your privacy.

This Privacy Policy explains how and why we collect, use, and store your data when you visit or make a purchase from salbatika.com. By using our website, you agree to the terms outlined here.

1. Information We Collect

When you interact with Salbatika, we may collect the following information:

• Device Information: Includes your browser type, IP address, time zone, cookie data, and on-site behaviour (e.g., pages visited, referring links).

• Order Information: Name, email, billing/shipping address, and secure payment details.

• Contact & Custom Request Information: When submitting a form or ordering a custom sigil, we may collect any written messages, intentions, or preferences you provide.

We do not collect sensitive personal data unless you choose to share it with us as part of a custom order.

2. Why We Collect Your Data

We use your data to:

• Fulfil and deliver orders (both physical and digital)

• Respond to your inquiries and requests

• Provide updates (only if you subscribe)

• Analyse website performance and improve user experience

• Prevent fraud and comply with legal obligations

We only collect what is necessary and never sell or share your information without your consent.

3. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences and improve site functionality

• Analyse traffic and performance through analytics tools

• Provide a smoother browsing experience

You can disable cookies in your browser settings, but some features of the site may not function properly.

4. Your Rights (EU & GDPR)

If you are a European resident, you have the right to:

• Access the personal data we hold about you

• Request correction, deletion, or restriction of your data

• Object to processing or withdraw consent

• Request data portability

• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at 📧 contact@salbatika.com.

5. Third-Party Services & External Links

We may use secure third-party platforms to process your data, including:

• Payment processors (e.g., PayPal, Stripe)

• Analytics providers (e.g., Google Analytics)

• Website hosting & e-commerce tools

These services process your data under their own privacy policies. We are not responsible for the privacy practices of websites linked from ours and encourage you to review their policies when navigating externally.

6. Data Security

We take your privacy seriously. Your data is stored on secure servers with encryption and access control measures. However, no system is entirely risk-free, and by using our site, you acknowledge and accept this.

7. Data Transfers

If you are located outside of Europe, your data may be transferred internationally (e.g., to Canada or the United States) to allow us to provide services. We ensure such transfers comply with applicable data protection laws.

8. Data Retention

• Orders: kept for as long as necessary to provide services and comply with tax/legal obligations (typically 6 years).

• Messages & custom requests: retained for up to 12 months unless you ask for earlier deletion.

• Newsletter subscriptions: retained until you unsubscribe.

9. Legal Disclosure

We may disclose your information if required by law (e.g., court order or government request) or to protect the safety, rights, and integrity of our users and business.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be posted on this page with the effective date above.

10. Contact

If you have any questions, concerns, or requests related to your personal data, please contact:

📧 contact@salbatika.com